Shipping
Shipping offered by Oniroview
Shipping, unless otherwise agreed, is carried out using couriers with online tracking selected by Oniroview. In this case, and only from the moment the shipping cost is charged, the goods travel at the customer's risk.
In the event of theft or loss, Oniroview di Maccarrone Rosario Simone undertakes to send a new product and, should it not be available and/or be out of stock, will offer a different product with the same characteristics, with the customer having the option not to accept this new product and to request a refund for the product itself.
- In the event that the courier is commissioned by the customer for any reason, Oniroview will not be responsible for the loss and/or damage of the product from the moment the goods are delivered to the carrier at its warehouses.
- The delivery times, purely indicative, are (approximately) 2/3 business days from the order date (for products ready for delivery); the same may be subject to variations due to force majeure (traffic and road conditions in general or by an act of the authorities).
Delivery, unless otherwise agreed in writing between the parties, will take place during office hours from Monday to Friday, excluding Saturday, Sunday, and holidays.
In the event of damage during transport, Oniroview is not liable for products received damaged.
It is possible to select Insured Express Shipping, which insures the contents of the transported goods.
Only in this case will Oniroview replace free of charge and/or refund the damaged products after viewing documentation received from the courier and the customer in the form of written declarations and photographic evidence.
Courier Type
All our products are shipped via BRT, GLS, SDA, DHL, UPS, and Poste Italiane couriers. The choice of courier is at our sole discretion.
Shipping Type
All our products are shipped using two shipping methods chosen by the customer during the checkout phase:
- Standard 4/5 business days
- Express 2/3 business days
- In-store Pickup
- Shipping to Poste Italiane pickup points
Shipping is available throughout the Italian national territory, including disadvantaged areas.
To guarantee a timely delivery according to the times established by the courier, it is recommended to choose as the delivery destination a place that is always staffed, such as the workplace, or a home if available for daily pickup.
We advise against sending packages to hard-to-reach addresses, where the house number is not clearly visible, provincial roads, offices, or workplaces on remote streets that are not well known. In these cases, we cannot guarantee delivery times.
Delivery time valid for most of the Italian territory, excluding remote areas and disadvantaged locations.
Delivery times for islands, disadvantaged and remote locations: 5 - 7 business days.
In-store pickup allows you to purchase products on the website with delivery to the Via Piave, 17 - Catania office.
The service is exclusively available to customers in Catania and the Hinterland.
Minimum Order
To complete a purchase on Oniroview, a minimum order of 5 euros is required, calculated on the value of the products in the cart only, net of any discounts. Shipping costs and any additional services (such as Insured Shipping) do not contribute to reaching the threshold.
Shipping Costs
The shipping costs are calculated in the Cart by entering the City and destination zip code starting from 4.99 euros. By buying multiple items, you can save on shipping costs by receiving a single parcel or multiple parcels in a single shipment.
It may happen that for some multiple purchases, shipping costs increase based on the weight and volume of the item.
For orders over 110 euros, the shipping becomes free, unless otherwise specified.
International Shipping
We ship our products to most major European countries.
We currently deliver to: France, Belgium, Netherlands, Austria, Luxembourg, Germany, Czech Republic, Denmark, Spain, Croatia, Ireland, Sweden, Poland, Slovenia, Bulgaria, Estonia, Finland, Greece, Cyprus, Latvia, Lithuania, Portugal, Slovakia, Malta, and Romania.
Please note that we do not ship to Switzerland (CH) and the United Kingdom (UK).
If international shipping is not available for your country, contact us and we will do our best to assist you.
Orders Under 10 Euros
For orders with a total amount of less than 10 euros (products only), shipping will automatically be carried out using the standard method. This policy allows us to maintain the efficiency of the shipping service while offering flexibility to our customers. In this case, the shipping rate is 6.90.
For information, contact us at the following email address: ordini@oniroview.com
Shipping to Postal Pickup Points
For orders placed via shipping to a pickup point, the service has a cost starting from €6.90, varying based on the quantity of products purchased. This method does not enjoy free shipping. Pickup points include post offices, pickup points, self-service lockers, and parcel shops.
B2B orders cannot use this delivery method. Furthermore, the option is not available for those who use fast payment methods such as Apple Pay or PayPal.
🔴 PLEASE NOTE: Package pickup at pickup points must take place within 7 business days. After this period, the package will be returned to the sender, with return costs charged to the customer.
Storage and Redelivery
Usually, the courier makes one or two delivery attempts (depending on the courier). If the recipient is not available for the delivery of the goods, after the first or second delivery attempt, the shipment will go into storage at the courier's facility used for the shipment.
The stored package must be picked up directly by the customer upon our authorization.
In some cases, the package can be redelivered to the same address or a different address upon payment of a new shipment at the fixed cost of 7.90 euros to be paid in advance to the seller.
If the customer does not pick up the stored package, after 10 days it will be returned to the seller at the seller's expense. This amount will be charged to the customer or deducted from any refunds.
Shipment Tracking
All our shipments can be monitored to know the status and location of the shipment within the territory. The shipment number will be communicated to the customer via a shipping confirmation email.
Packaging and Shipping Times
The goods will be shipped the day after receipt of payment, subject to the availability of the product or products.
For further clarification, do not hesitate to contact us.
