Shipping
Shipping offered by Oniroview
Shipments, unless otherwise agreed, are made by carriers with online tracking defined by Oniroview. In this case, and only from the moment the shipping cost is charged, the goods travel at the customer's risk.
In case of theft or loss, Oniroview di Maccarrone Rosario Simone undertakes to send a new product and, should the same not be available and/or out of stock, will propose a different product, having the same characteristics, with the right for the customer to not accept such new product and request the issuing of a refund relating to the product itself.
- In the event that the carrier is appointed in any capacity by the customer, Oniroview will not be responsible for the loss and/or damage of the product from the moment of delivery of the goods to the carrier at its warehouses.
- Delivery times , purely indicative, are (approximately) 2/3 working days from the date of the order (for products in stock); the same may be subject to variations due to force majeure (traffic and road conditions in general or by act of the authorities).
Delivery, unless otherwise agreed in writing between the parties, will take place during office hours from Monday to Friday, excluding Saturdays, Sundays and public holidays.
In case of damage due to transport, Oniroview is not responsible for products received damaged.
It is possible to select Express Insured Shipping which insures the contents of the transported goods.
Only in this case Oniroview will replace free of charge and/or refund the damaged products after having viewed the documentation received from the courier and the customer in the form of written declarations and photographic evidence.
Courier type
All our products are shipped via courier BRT , GLS, SDA, DHL, UPS and Poste Italiane . The choice of courier is at our sole discretion.
Shipping Type
All our products are shipped with two shipping methods chosen by the customer during the checkout phase:
- Standard 3/5 working days
- Express 2/3 working days
- Pick up at the office
- Shipping to collection points
To ensure timely delivery according to the times established by the courier, it is recommended to choose a constantly manned location as the destination of the goods, such as the workplace, home if available for collection daily.
We do not recommend sending parcels to addresses that are difficult to reach, where the house number is not clearly visible, provincial roads, offices or workplaces in remote unknown streets. In these cases we cannot guarantee delivery times.
Delivery time valid for most of the Italian territory, excluding remote areas and disadvantaged locations.
Delivery times for islands , remote and remote locations : 5 - 7 working days.
The on-site collection allows you to purchase products on the site with delivery to the headquarters in Via Piave, 17 - Catania.
The service is valid exclusively for customers in Catania and Hinterland.
Shipping Costs
Shipping costs are calculated in the Cart by indicating the destination city and postcode starting from 5.90 euros or. By purchasing multiple items you can save on shipping costs by receiving a single package or multiple packages in a single shipment.
It may happen that for some multiple purchases the shipping costs increase based on the weight and volume of the item.
For orders over 99 euros, shipping becomes free, unless otherwise specified.
Orders of less than 10 Euros
For orders with a total amount of less than 10 euros (of products only), shipping will be automatically carried out with the method standard . This policy allows us to maintain the efficiency of the shipping service while offering flexibility to our customers. In this case the shipping rate is 6.90.
For information contact us at the following email address: ordini@oniroview.com
Shipments to postal collection points
For orders placed via shipping to a collection point , the service costs starting from €6.90, which varies based on the quantity of products purchased. This method does not have free shipping. Collection points include post offices, collection points, self-service lockers and parcel shops.
B2B orders cannot use this delivery method. Additionally, the option is not available to those using fast payment methods such as Apple Pay or PayPal.
Stock and Returns
Usually the courier makes one or two delivery attempts (depends on the courier). If the recipient is not available for delivery of the goods, after the first or second delivery attempt the shipment will be stored at the headquarters of the courier used for shipping.
The parcel in storage must be collected directly by the customer with our authorization.
In some cases the package can be delivered again to the same address or to a different address upon payment of a new shipment at a fixed cost of 7.90 euros to be paid in advance to the seller.
If the customer does not collect the package in storage, it will be returned to the seller after 10 days at the seller's expense. This amount will be charged to the customer or deducted from any refunds.
Shipment Tracking
All our shipments can be tracked to know the status and location of the shipment on the territory. The shipment number will be communicated to the customer via shipment confirmation email.
Packaging and shipping times
The goods will be shipped the day after receipt of payment subject to availability of the product or products.
For further information do not hesitate to contact us.
