FAQ
General information about oniroview.com
Who are you?
We are a company that deals with the sale of products for the distribution of digital signals in domestic and commercial environments. We distribute splitters, extenders, modulators, matrices, cables, connections and everything needed to create a centralized system to distribute multimedia content. Multimedia supports, connection cables, power supplies and electrical material complete our catalog.
Purchase Information
Information on quotes - How to request them?
You can request a quote via email, we recommend that you list the products you are interested in, indicating the relative quantity.
How long does it take to receive my quote?
We send quotes within 24 hours of the request. For particularly complex quotes we send the quote within 48 hours.
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Payment Information
What payment methods are accepted?
We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and bank transfer.
Do you accept cash on delivery payments?
We do not accept cash on delivery.
I have a discount code, how can I use it?
Enter your voucher code into the "Voucher Code" field and click "Add" on the cart page before checking out. Please note that we are unable to manually apply the voucher code to your order if you have not entered it during checkout. Please ensure that all information is correct before confirming your purchase.
Order Management
How do I know if products are available?
The site indicates the availability of the products. If the availability is immediate the product is available for immediate delivery. Products with limited availability may have longer management times (7-10 days). For more information you can contact us.
How do I know if my order is confirmed?
After placing your order, you will receive a confirmation email from us to confirm that your orders have been received. However, please note that orders will only be shipped once your credit card payment has been approved and your billing and shipping address has been verified. Alternatively, you can check your order status in "My Account" if you are a registered user.
How much do the shipping costs cost?
Shipping costs range from €5.90 to €6.90 for standard packages. Bulky or bulky items incur additional costs. We offer free shipping above a certain threshold, visible on the site, excluding exceptions for large items.
Do you ship by express courier with tracking?
Yes, we only use express couriers with shipment tracking. We ship via Poste Italiane, SDA and GLS, UPS, DHL and BRT.
After how many days do I receive the purchased products?
Delivery times may vary based on the availability of products in stock and the type of shipping chosen during check out. If the products purchased are available for immediate delivery, the order is processed and shipped within 24 hours of receiving the order. In the event of partial availability or unavailability, the user will be notified promptly with an estimated delivery date. Delivery times vary based on the service chosen during check out. It is possible to choose the Standard service in 3 - 5 days or Express 2 - 3 working days. Islands, remote and disadvantaged locations have longer delivery times.
J'ai une question
If you have a problem or question that requires immediate assistance, you can click the button at the bottom right to chat live with a customer service representative.
Contacts Chat en direct
